Client Resource Specialist, Harriet Tubman Women's Shelter

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements

JOB SUMMARY: The Client Resource Specialist provides specialized assistance to clients residing in Harriet Tubman Women's Shelter Day Program by linking them to employment resources, medical, mental health, rehab and nursing facility, specialized education and training programs, employment programs and long-term housing supports. Client Resource Specialist carries a continually rotating caseload of participants actively seeking employment, specialized training or specialized health related resources.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Participate in workshops, training, and other meetings targeted toward job development, networking with nursing home and health community resources. Provide employment services to clients.
• Maintain monthly, quarterly, and annual tracking reports on linkage activities to include number of participants securing employment, change in income, number of job contacts, names of employers, status and follow-up of job contacts, linkages to nursing homes and participation in hospital discharge planning.
• Maintain accurate records of all service provider connections, in housing presentations from community resource agencies, employers and training employment centers.
• Provide one-on-one and group classes to Day Program participants, with a focus on job preparation skills such as resume writing, interviewing skills, interpersonal skills, and job search skills in order to obtain and maintain competitive employment in the community.
• Complete SSI/SSDI Outreach, Access, and Recovery (SOAR) screening and assessment services for clients.

EDUCATION and EXPERIENCE:

• Bachelor's degree required.
  o For social work degrees, social work licensure in the appropriate jurisdiction is required.
  o For professional counseling degrees, professional counseling licensure in appropriate jurisdiction is required.
• One year's experience working with at risk clients in a direct service setting.
• Two years' experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred. In some cases, two years of experience can be substituted with additional related certifications or master's degree in human services or related field.

SKILLS and COMPETENCIES:

• Communication skills (written and verbal). Knowledge of computer systems (MS Office products).
• Organizational and problem-solving skills.