Cyber Security Operational Support

Job Description

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the role

We are seeking a talented Cyber Security Engineer - II to join a new dynamic team. As a Cyber Security Engineer - Sr., you will play a crucial role in safeguarding our organization's endpoints from cyber threats and ensuring the overall security posture of our systems. You will be responsible for maintaining the stability and efficiency of our security platforms and services. You will be required for incident handling and ticket resolution and ensuring rapid resolution to ongoing and critical issues. This role will require candidates to work on-call support on a rotating basis for high-severity incidents.

What you own

• Monitor and action ticket queue, rapidly resolve technology incident issues for internal users.

• Maintain security platforms and services, resolve issues and support SOC/IR users as needed.

• Provide analysis, review and reporting of operating state for security platforms, make recommendations for any changes to environment in order to reduce incident volumes and downtime.

• Maintain, test and implement security policies and procedures to ensure compliance with company policy, industry standards and regulatory requirements.

• Tune, configure and optimize security tools to defend against new tactics, techniques, and procedures or as requested by SOC/IR teams.

• Rapidly fulfill any SOC/IR requests in response to security incidents.

• Collaborate with cross-functional teams to integrate security solutions into existing infrastructure and workflows.

• Stay up-to-date with the latest cybersecurity threats, trends, and technologies, and recommend appropriate security controls and countermeasures.

What you bring

• Bachelor's degree in computer science, Information Security, or a related field, or the combination of demonstrable relevant experience and skills.

• Intermediate to advanced level knowledge and experience with market leading management platforms and deployment tools such as Tanium, InTune, SCCM, etc.

• Proven experience in implementing and managing security solutions in enterprise environments.

• In-depth knowledge of various security technologies, including antivirus, EDR/XDR, DLP, application whitelisting, privilege management, endpoint encryption, WAF, firewalls, web content filtering, CI/CD pipeline inspection tools, CASB, CSPM, SIEM, forensic network collection, DDoS mitigation tools, and vulnerability management.

• Understanding of cybersecurity principles, best practices, and industry requirements and frameworks (e.g. NIST CSF, ISO 27001, PCI DSS Mitre Attack and Defend).

• Familiarity with network security concepts and technologies (firewalls, intrusion detection/prevention systems, web application firewalls etc.).

• Deep understanding of operating system technology, including Microsoft Windows, MacOS and various Linux distributions.

• Knowledge of virtualization platforms both centrally managed as well as locally managed as well as the means to provide visibility and control to guest systems.

• An understanding of cloud-based endpoint security solutions and experience with public cloud platforms such as AWS, Azure, or Google Cloud Platform.

• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex endpoint security issues.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.