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Financial Counseling Specialist

University of Arkansas
life insurance, sick time
United States, Arkansas, Little Rock
2801 South University Avenue (Show on map)
Jan 07, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

01/20/2025 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:ICE | CORE PA Medical Access Financial/Auth

Department's Website:

Summary of Job Duties:The Financial Counseling Specialist works with patients who have scheduled specific clinical services to promote financial clearance prior to the day of care. In addition to contacting payers and providers to secure authorizations as needed, this staff member provides information regarding hospital payment requirements, alternative financing & charity care programs during pre-service. This individual will relay relevant financial information in a clear and patient-friendly manner per UAMS' customer service and price transparency initiatives. Qualifications:

Minimum Qualifications:

  • Bachelor's degree in finance, business or related PLUS two (3) years of experience in healthcare revenue cycle or revenue cycle related function

Additional Information:

Additional Information:

  • Communicates with others regarding potential approval of patients and provides updates and reports regarding financial clearances on patient

  • Discuss benefits and other transplant financial issues with patients and/or family members, advises patient on insurance and billing issues and options, and serves as a resource for patients and their family members on financial matters

  • Explains financial obligation, payment options and assistance programs to the patient

  • Obtains detailed patient insurance benefit information and verifies coverage and medical benefits

  • Ensures financial regulatory compliance in keeping with requirements of various agencies

  • Assists with Electronic Health Record database reporting and maintenance of patient and QA/PI related databases and flow sheets

  • Perform other duties as assigned.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking Frequent Physical Activity:Grasping, Reaching, Standing, Walking Occasional Physical Activity:Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping Benefits Eligible:Yes
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