R-LEAD Knowledge Management Director
Johns Hopkins University | |
United States, Maryland, Baltimore | |
Dec 21, 2024 | |
The Center for Communications Program in the Health Behavior Society department is currently seeking an R-LEAD Knowledge Management Director (R-LEAD'S Director of KM).Under the Bureau for Resilience, Environment and Food Security (REFS) Learning, Evidence, Analysis and Data (R-LEAD) contract, the R-LEAD's Director of KMmust provide Knowledge Management, Data Visualization, Organizational Learning, Capacity Development and Training, and Website Services to the Offices and Technical Centers housed in the Bureau for REFS. The R-LEAD's Director of KM will effectively organize, access, and use knowledge in support of bureau operations, strategic planning, mission support, and decision making as it relates to their work in the areas of resilience, environment, food security, nutrition, water security, sanitation, and hygiene, climate, infrastructure, and energy among other related topics. The R-LEAD's Director of KM is also responsible for designing and implementing the KM strategy, including developing KM tools and systems, facilitating knowledge sharing and learning among program staff and stakeholders, and ensuring that best practices and lessons learned are documented and disseminated. The R-LEAD's Director of KM works closely with other R-LEAD directors to integrate KM into all program activities and supervises three positions. Through the R-LEAD contract, the R-LEAD's Director of KM will enhance knowledge management (KM) systems for the (REFS) Bureau by:
The R-LEAD's Director of KM oversees the program's technical, programmatic, and administrative aspects, independently leads the development and implementation of the KM portfolio, mentors staff, and manages teams. They also travel internationally to lead short-term technical assistance (STTA) in areas of their expertise and will oversee STTA trips of junior staff. They will lead technical work and center-wide initiatives independently. They will lead proposal development, strategic partnership development, and donor cultivation. They will lead and oversee high-level strategy design, implementation, and proposal development. Specific Duties & Responsibilities include the following. Other duties may be assigned. Program Management
o Envision, design, and initiate new program activities according to client's needs and overall contract objectives. o Produce and edit documents, work plans, reports, and presentations. o Lead budget development and resource allocation. o Oversee staffing, roles, and level of effort to meet program goals. o Facilitate effective communication and collaboration between program, finance, and administrative staff to ensure team functioning to meet program goals. o Facilitate and model frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally). o Lead engagement with internal and external partners. o Ensure adherence to JHU, CCP, and donor rules, regulations and policies o Lead process to use data to inform strategies, work plans, and program direction.
People Management
o Orient and train new staff members. o Conduct regular (at least quarterly) check-ins and annual performance reviews with all supervisees. o Identify and recommend appropriate professional development opportunities for supervisees. o Ensure effective coaching, mentoring, and supervision of all staff on your team. o Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff.
Technical Work
o Lead and build staff capacity in technical work, including strategies, toolkits, needs assessments, etc. o Generate and envision new activities, ideas, frameworks, and strategies that further high-level goals. o Use, develop, and model tools, processes, and best practices, including colleague review, to ensure the highest quality of all products and documents. o Provide information to others about the quality of work. This includes raising concerns about errors, omissions, and poor-quality products to the staff member responsible for that work and requesting revision of low-quality work. o In collaboration with the research and evaluation division, strategically plan for research, monitoring, and evaluation activities as appropriate. o Develop strategies and frameworks for knowledge dissemination, keeping USAID staff and partners updated. o Coordinate content curation across USAID to support decision-making, learning, and adaptive management. o Establish feedback mechanisms (e.g., portfolio reviews) for continuous improvement. o Ensure services and products address DEIA principles and are inclusive. o Monitor and analyze knowledge management metrics and leverage new technologies like NLP to enhance processes.
Professional and Organizational Growth
Minimum Qualifications
Preferred Qualifications
Classified Title: Sr. Program Officer II |