Patient Navigator - Depression Recovery Center amp; Mindfulness programs

Job Description

The Patient Navigator (PN) is responsible for implementing day-to-day activities for mindfulness-based programs within the Department of Psychiatry and Behavioral Health. The PN will assist with the recruitment and enrollment process for group-based mindfulness interventions by engaging with interested individuals, providing detailed information about program content, costs, and scheduling. They will address program inquiries, follow up with additional questions, and assess program suitability for prospective participants.

The PN will support all aspects of navigation through programs including, enrollment and payment for upcoming programs. They will also assist with group scheduling, helping participants access group resources, and providing ongoing support throughout the programs.

In coordination with group leaders, the PN will manage the scheduling and posting of upcoming group offerings. Additionally, they will be responsible for keeping the website up to date with current group offerings, special events, and distributing monthly newsletters. The PN will assist with maintaining updated and accessible group resources and recordings.

The PN will play a key role in quality assurance and research projects, including supporting IRB processes and coordinating the collection of satisfaction and outcome data from group members. They will maintain records of attendance and completion rates and provide certificates of completion to participants.

Additionally, the PN will contribute to advertising and community outreach efforts aimed at supporting enrollment and reaching diverse populations. They will help maintain relationships with community partners and coordinate outreach events.

Minimum qualifications:

Bachelors degree in psychology, communications, public health or related field; 2-4 years of experience working with patients, public health services and/or community-based programming preferred.

FUNCTION: Care Management
SUB-FUNCTION: Patient Navigation

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