IT Techical Writer

YOUR ROLE

Key IT resource responsible for in centralizing and standardizing communications and knowledge management for the Matrix Transportation and Supply Chain Platform. Will coordinate brand, web and user outreach to support the platform's internal communications, such as product announcements and presentation development. The ideal candidate has excellent communication and technical skills, and a desire to have a meaningful impact. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Manage the Matrix Transportation and Supply Chain Platform's online presence, the MatrixWiki knowledge database. This includes regular updates to the site, build out of new pages, provide analytics and reporting on a periodic basis.

• Lead the development of annual, multi-faceted communications strategy that drives Platform perception across its products, updates/improvements, new projects, accomplishments and agenda.
• Manage a communications content production timeline to deliver key Platform communications (newsletters, emails, website, etc.)
• Drive the graphic design creative strategy for all projects (newsletters, email, website, etc.)
• Write the Matrix Platform Release articles to promote new features and updates in coordination with leadership. Facilitate its distribution through email and publication on the MatrixWiki.
• Build PowerPoint presentations to support the platform's features and functions, as well as coordinate and assist with presentations that meet leadership team needs. Maintain a slide library of content that can be repurposed across needs.
• Serves as editor, content manger, writer and graphic designer for the Matrix Transportation Platform's newsletter.
• Develop and maintain brand consistency in all forms of communication and within the Matrix Platform.
• Generate help documentation for the Platform
• Research and implement new communication strategies
• Lead and develop team members
• Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelors Degree in communications, computer science, or relevant technical field
• Experience Minimum of 3 years of technical writing and / or business analyst for a software company

Specialist Knowledge & Skills

• Understanding of SDLC, experience working in a software development environment, writing technical documents for customer use
• Interpersonal &
• Communication Skills Collaborative mindset, excellent verbal and written communication skills, fluent in English, editing and proofreading skills

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.