Director, Workflow Operations

Business Overview

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com

Position Overview
We are looking for a dynamic TV and print media expert to join our growing operations team. This individual will be a part of our newly formed team that is focused on developing and implementing operating standards, specifically in TV and print media.

Responsibilities
* Process optimization, identify best practices and work with automation team to streamline processes and identify opportunities
* Be the main point of contact to onboard and agree to the process
* Have a direct relationship with the systems partners to understand product enhancement
* Participate in QBRs as needed
* Developing Operating Standards with our global media groups
o Escalation source of truth for GCC compliance to media standards
o Providing POVs on overall operations and standards across offline media
* Governing overall delivery of product standards
o Supporting process design, development and documentation
o Co-author SLA development in line with various groups
o Support training for processes and new ways of working
o Support taxonomy governance across offline channels
o Support defining escalation path and procedures
o Support development of RACI between GCC and Crafts
* Supporting the development of clears ways of working across our business teams
o Manage ongoing process optimization and evolutions
o Support client onboarding and instance governance across tech platforms
o Define and manage platform access requirements
o Support requirements gathering for ticketing system logic

Required Skills
* Experience: Experience planning or buying print and TV media across media planning and buying activation, and working with clients in the US and/or UK
* Leadership: Demonstrated ability to lead and inspire cross-functional teams, manage stakeholder expectations, and drive results.
* Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively to various stakeholder groups. Ready to have a clear and concise point of view as it relates to offline media management.
* Problem-Solving: Strong analytical and problem-solving skills, with a track record of successfully navigating challenges and delivering solutions. We are looking for someone who is solution-oriented.

Desired Skills
* 4-6 Years in planning, buying role
* Experience working with global partners
* Management experience of media and/or platform partners

Education: Bachelor's degree in Media, Business,Operations or a related field

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

We See You at IPG Mediabrands.

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.

About IPG Mediabrands

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.