Quality Manager

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Ensure product meets all customer requirements through quality systems and customer service. This position must be able to make decisions concerning quality issues. Will make decisions regarding quality discipline and training. Must ensure that quality complaints are tracked accurately and that controls are put in place to prevent future occurrences.

• Development, implementation and administration of quality policies and procedures to all employees.
• Follow GMP in compliance with all food safety requirements
• Establish and perform quality training programs for all employees.
• Perform corrective actions with the support of the Production Manager and HR Manager to ensure all quality and production policies and procedures are met and followed.
• Perform sanitation and quality control audits throughout the plant, report findings to Plant Manager, HR Manager, Shipping Manager and Production Managers and take corrective action.
• Maintain up to date inspection reports, files, quality programs and samples.
• Implement and maintain company Pest Control Program, GFSI / SQF Program and other programs to meet customer requirements.
• Oversee the development, implementation, review and maintenance of the SQF System, including food safety fundamentals outlined in the SQF Code.
• Take appropriate action to ensure the integrity of the SQF System.
• Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System.
• Facilitate customer questions by establishing customer relationships and working with corporate customer service.
• Collect, organize, analyze, and report process data to internal and external customers.
• Facilitate and assist support departments with technical expertise for process improvements, and environmental compliance.
• Lead Continuous Improvement reporting, activities and training within the plant.

• Bachelor's degree with 5+ years of quality control management experience in a manufacturing environment, or relevant working experience is required.
• Knowledge of Word, Excel and Access.
• Must have firm understanding of test procedures, statistics and process controls.
• Knowledge of bag machinery a plus.
• Must have strong problem solving and analytical ability.

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

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