Strategic Account Manager

SKF
$101,000 - $121,000
life insurance, paid holidays, tuition reimbursement, 401(k), employee discount
United States, Michigan, Plymouth
Dec 20, 2024
Strategic Account Manager Location: Houston, TX About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an integral role in helping Mars Rover collect rock and regolith samples on the planet's surface. As an SKF team member, you will join 40,000 colleagues from more than 130 countries developing bearing technology and services that make rotation more reliable and sustainable. Sustainability is at the heart of everything we do. SKF aims to have net zero greenhouse gas emissions at all our production facilities by 2030. SKF products keep vehicles rolling, power the machines that put food on your table, and even reach into the cosmos as part of the Mars rover mission. Founded in Sweden in 1907, today SKF is publicly traded on the Nasdaq Stockholm with annual sales in 2020 of approximately $10 billion. Job Summary: Our team is in growth mode! We are looking for a reliable, strategic sales professional within our Seals Americas team. A leader exhuming confidence, passion, and empathy. The ideal candidate values collaboration and creates a culture for success for the team while advocating for our customers. The Strategic Account Manager (SAM) is accountable for ensuring a world-class customer experience, throughout the entire sales process and beyond. In addition, the Strategic Account Manager will understand the Voice of the Customer (VOC) and clearly articulate this throughout the Strategic Sales Team and in support of new product development as well as sometimes during the strategic planning process. Reporting to a Director of Sales, this critical and predominantly outside sales role representing SKF to strategic OEM's. You will be given high level responsibilities include taking commercial ownership of customers generally with single facilities located regionally, many of whom are sub-suppliers to global OEM's, while driving profitable year over year growth. These are customers who have potential for significant growth with SKF. Job Responsibilities include but not limited to: Develop positive and lasting rapport with both internal and external customers at all levels of an organization Set a professional example in the company Deliver consistent year-over-year sustainable profit growth within the assigned portfolio of business Short and long-term strategic goals are met through actively managing assigned portfolio of business for share retention, revenue and profit growth, quality, delivery, and technical support Effective pipeline development and management; customer acquisition Drive a robust pipeline of projects that will lead to profitable and sustainable growth Customer acquisition through aggressive targeting, prospecting, and sales techniques Build, deepen and sustain customer relationships Enhance, broaden, and deepen key customer relationships that ultimately leads to business growth through proactive, consistent customer connection Proactively obtain and leverage voice of the customer (VOC) information Routinely secure and share across the sales organization, voice of the customer (VOC) information Leverage VOC information to support new product development and current product line improvement via SKF's formal NIK process Effective and strong business management practices Monitor and report the assigned portfolio's key metrics to include revenue and margin performance, project pipeline, forecast accuracy, days sales outstanding (DSO), customer scorecards, and competitive threats; develop corrective action plans as necessary to deliver business plan Support and participate in the Strategic Plan development by providing customer, competitor, and market trends information Strong customer account management practices At the guidance of the Director of sales - review, negotiate, execute, and manage customer agreements Mitigate business risk associated with key customer inventory, forecasting, and open orders Building and sustaining strong internal partner relationships Partner with cross-functional groups such as engineering, business development, quality, customer service, accounting, and demand chain in a way that delivers a world-class customer experience Job Education, Experience and Requirements: Bachelor's Degree, Engineering preferred Minimum 2.5 years of experience in Application/Sales Engineering, Business Development, Sales or Sales Management for an industrial products company Prior Experience with basic financial and accounting practices Knowledge of the industry as well as customer products, business strategies, financials, and competitive threats Proven track record of success within an industrial products company Prior experience in project management; adept to working with all levels of an organization Willingness and ability to travel 50% of the time domestically A valid clean Driver's license may be required for travel purposes Job Skill Requirements: Ability to communicate effectively Persuasive presentation and negotiation skills Proven ability to develop compelling customer value propositions Embraces change in the name of efficiency and effectiveness Demonstrate self-management, time management, and process management skills Demonstrate strong technical, problem solving, and analytical skills Ability to influence others (negotiating skills, persuasiveness, and tenacity to follow up) Ability to develop positive and lasting relationships with internal and external customers Demonstrate understanding and ability to communicate technical information Aggressive, relentlessly inquisitive, and entrepreneurial Driven by success and has a passion for winning Proven ability to influence cross-functional teams without formal authority Thrives in a team environment What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Regional Sales Manager Location: Houston, TX Job ID: 21210 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.