Professional Knowledge: Possession of professional skill and/or knowledge of large-scale purchasing, laws, policies, regulations, practices and purchasing methods and procedures, General knowledge of accounting principles and methods in relation to purchasing. Knowledge of applicable sources, prices, market factors and product characteristics of various commodities and/or services.
Technical Knowledge: Knowledge of a variety of technology, financial systems, and software packages to create and maintain data. Knowledge of technology principles and terminology associated with the work unit and area of responsibility. Working knowledge of technologies and systems in place with the capability of supporting these technologies. Technical Support: Ability to troubleshoot standard/common operating systems and software/hardware issues. Ability to listen to symptom descriptions to analyze problems and to resolve effectively. Ability to communicate technical information in an understandable way to non-technical users.
Planning and Organization: Ability to implement established rules and regulation, review work for compliance to standards, and propose procedural changes and/or policy revisions. Research emerging technologies associated with supported systems.
Coordination of Workflow: Determine and execute workflow for purchasing process; collect and review purchasing information; monitor and apply procedures. Prepare and maintain records.
Customer Service/Communication: Ability to determine customer needs and effectively communicate back to internal and external stakeholders. Develop and maintain strong relationships with departmental personnel, vendors and other customers/clients both orally and in writing. Support and encourage improved customer service behavior. Attends training sessions, holds meetings, and informs customers of new procedures, contract changes. Provide input to improve communications with customers.
Problem Solving: Ability to resolve problems of moderate complexity. Ability to select best solution from several options or where no precedent exists. Ability to make suggestions for and/or implement process improvements in the work unit. Ability to interpret oral and/or written guidelines to solve problems.
Project Management: Ability to establish working relationships with others and provide communication of activities. Ability to manage technical projects involving own work and under minimal supervision. Demonstrates initiative in solving problems associated with projects and daily work. |