Senior Director, Delivery Consultant

Join our dynamic team as a Senior Director, Delivery Consultant, where you will play a pivotal role in shaping the future of our organization! In this influential position, you will strategize, plan, and drive the execution of organizational design (OD) and change management activities for major initiatives across the enterprise.

You will lead a dedicated team in providing expert OD and change management consulting, coaching, and support, while conducting diagnostics and assessments to define strategies that enhance value creation and drive impactful results. Your efforts will ensure that OD and change initiatives align with our business, cultural, and financial objectives, maximizing employee engagement and minimizing resistance.

As a thought leader, you will collaborate closely with senior HR and leadership teams, acting as a trusted coach for executives and senior leaders as they navigate organizational design and fulfill their roles as change sponsors. You will integrate OD and change management activities into major initiatives, providing direct support and coaching to front-line managers as they guide their teams through transitions.

This role emphasizes both the people and organizational aspects of change, focusing on process, systems, technology, and job role transformations. You will assess, develop, and implement innovative change management strategies that prepare our organization for success by anticipating and minimizing resistance, maximizing employee engagement, and driving swift adoption of changes.

If you are a collaborative team player with a passion for fostering organizational growth and employee success, we invite you to apply and help us lead transformative change!

• Serves as OD and/or Change Management lead for complex or high-priority business initiatives or transformations.
• Helps create the enterprise organizational change and OD approach.
• Performs thorough assessments and diagnostics to identify cultural and organizational alignment risk points and opportunities; recommends and implements strategies to address risks, capitalize on opportunities, support and drive desired changes, and ensure stronger strategic alignment and change sustainability.
• Independently leads OD and change interventions and initiatives for impacted business units including assessment, strategy design, development, implementation and evaluation.
• Leads a team of employees and/or contractors who create actionable and targeted OD and change strategies and plans in areas such as org design, communications, sponsorship and stakeholder engagement, coaching, training, resistance management, role readiness.
• Provides comprehensive OD and change management consultation to HR leaders, offering expert advice on navigating complex business initiatives.
• Provides active and visible coaching to executive leaders who are leading OD or change efforts.
• Conducts readiness assessments, evaluates results and presents findings in a logical and easy-to-understand manner.
• All other duties as assigned.

Requirements:

Bachelor's Degree in Business Administration, Organizational Development or Project Management or related field. Additionally, there is a minimum requirement of 10 combined years' experience in Organization Design, Project/Program and/or Change Management. Previous leadership experience.

• Demonstrated ability and expertise to formulate and execute OD and change management strategies and execution to obtain buy-in and ensure alignment with business practices
• A solid understanding of how people go through change and the change process
• Experience and knowledge of OD and change management principles and methodologies (example: Kates Kessler, Prosci Change Management certification or ACMP Certified Change Management Professional)
• Demonstrated ability to lead change, able to take calculated risk and seeks continuous improvement
• Familiarity with project management approaches, tools and phases of the project lifecycle and how change strategies integrate with project life cycles
• Experience in conducting needs analysis and managing complex projects
• Experience with large-scale program organizational change efforts
• Able to work effectively at all levels in an organization
• Strong presentation skills; ability to present and discuss strategies and tactical plans in a manner that establishes rapport, persuades others, and gains understanding
• Exceptional communication, active listening, and facilitation skills
• Strong analytic and decision-making abilities as wells as problem solving and root cause identification skills
• Must be a team player and able to work with and through others
• Ability to influence others and move toward a common vision or goal
• Self-motivated and strong ability to independently lead and implement processes
• Establishes and maintains effective partnerships with program and organizational leadership conveying trust, confidence and credibility
• Takes ownership of work and manages projects and activities to meet timelines and stakeholder needs
• Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills
• Change Management Professional designation is a strong plus

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We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned