Warehouse Traffic Clerk / Data Entry Coordinator

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Warehouse Traffic Clerk / Data Entry Coordinator is responsible for proactively maintaining customer shipment transactions to ensure timely and accurate product delivery and freight invoicing to customers. These transactions are time sensitive and must be entered in an efficient and accurate manner, enabling us to provide accurate information to the Customer Service team, as well as others within the organization.

Essential Functions & Key Responsibilities:

• Enters picked orders in the ERP system and creates the bill-of-lading (BOL) along with shipping labels for all outbound shipments including customer pickups.
• Compiles daily shipping activities to create outbound shipment reports.
• Confers with management, supervisors and hourly staff to ensure an efficient flow of work through the distribution system including scheduling carrier and customer pickups, allocating orders in the ERP system, planning product moves between the various warehouses and checking orders for pick accuracy.
• Supports the Customer Service Group by providing delivery confirmations, invoice verifications so credits can be issued to customers, and other requests that involve research of details within the ERP system and/or the carrier network.
• Participates in planning and setting up inbound replenishment orders in the ERP system to ensure a timely and efficient flow of finished goods while making sure customer order demands are met.
• Other tasks as needed or as assigned.

• High school diploma or GED; 2-year college degree preferred.
• 3-5 years of work-related experience, including some experience in a manufacturing environment.
• Knowledge of inventory control, warehouse operations, transportation operations, order management, performance metrics, costs, and other techniques for maximizing the accurate, efficient reporting of data to internal and external customers.
• Ability to quickly and accurately enter data into computer applications.
• Experience with ERP systems.
• The ability to communicate effectively in English, both in writing and verbally.
• Ability to identify and solve complex problems and to work independently with minimum supervision.
• Must be a team player with the ability to build lasting productive business relationships with suppliers, customers, management and peers.
• This role requires overtime work and occasional weekend work with short notice.

• Physical requirements:
• Ability to stand, walk and perform seated computer/desk work for up to 8 hours per day.
• Typical office/warehouse/manufacturing environment with seasonal heat/cold and machinery.

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.