EPIC - HB APPLICATION DEVELOPER

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 diverse professionals, working remotely across 50 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Application Developer supports the mission of OCHIN by developing, configuring, and supporting Epic electronic health records (EHR) software for our member clinics. This position works in partnership with the team to design, build, test and implement new and existing application functionality. Will partner to resolve technical problems, optimizations, and enhancement efforts.

As an Application Developer on the Epic Product Enhancement Team, you'll work with an outstanding team of dedicated innovative professionals to build out additional features and enhancements in the application.

Essential Duties

• Develop new features, integrations and reports for the Epic EMR system
• Ability to program in Cache and to deeply understand the Epic database system
• Perform complex build and configuration in Epic and related products
• Lead working sessions directly with OCHIN members to design/create workflows that fit their operational needs
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training
• Maintain documentation, team processes and complex clinic workflows
• Collaborate with members from other OCHIN teams to address integration issues
• Mentor other OCHIN analysts and provide elbow support to clinic staff during Go- Lives and Dress Rehearsals
• Provide expert level support to customers and analysts
• Build, design, test and document new features
• Maintain thorough documentation, time keeping and reporting of all project activities
• Contribute best practices, lessons learned and innovative ideas

Programming Responsibilities

• Custom web services or other integrations with third party applications using technologies such as SMART on FHIR or SAML
• Custom data extracts
• Epic extensions that enhance how the EMR and practice management system works for the OCHIN collaborative
• Report Workbench reports that require novel logic
• Other solutions to problems that no other team can accomplish

• Bachelor's Degree or an equivalent combination of education and experience may be considered.
• Epic Certification in at least one application is required. Certification of proficiency in Resolute HB is preferred
• Must have at least 5 years' experience as an Epic Analyst, will deep knowledge of Resolute HB Hospital Billing.
• Knowledge of Cache (Epic text) is preferred.
• Five (5) years of experience in a development role is preferred, (preferably Cache environment)
• Deep knowledge of Epic data structures is required.
• Experience with Linux/Unix operating systems a plus
• Knowledge of additional programming languages a plus (SQL, .NET, UNIX scripting, Node.JS or Javascript)
• Experience supporting both technical and non-technical end users; demonstrated commitment to outstanding customer service.
• Experience in supporting users with different levels of sophistication and physical locations.
• Healthcare experience strongly preferred.
• Excellent verbal and written communication skills and the ability to communicate effectively with technical and non-technical audiences as well as with customer executives and OCHIN management
• Ability to manage multiple projects simultaneously and to see tasks through to successful completion while working independently.
• Excellent organizational and time management skills as well as attention to detail. Must be able to work under pressure, prioritize work effectively and manage/coordinate multiple tasks and sub-projects.
• Ability to analyze complex problems and have a pro-active and creative approach to solving them.
• Ability to travel up to 10% as need to support member software installations.
• Demonstrates total commitment to the provision of outstanding customer service by going above and beyond when the opportunity permits.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace.
• Travel up to 10% may be required to support our member organizations on-site based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers/.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint ($128,465) representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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