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Military/Veteran Peer Support Specialist I

Rutgers University
remote work
United States, New Jersey, Piscataway
Dec 19, 2024
Position Details

Position Information


Recruitment/Posting Title Military/Veteran Peer Support Specialist I
Job Category Staff & Executive - Executive
Department UBHC-Vets 4 Warriors
Overview
Rutgers University Behavioral Health Care ( UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers The State University is seeking a Peer Support Specialist I in the Military Services within Rutgers University Behavioral Healthcare.

Performs functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and dispositions.

Among the key duties of this position are the following:

  • Under the direction of the supervisor, is the lead for their assigned shift and acts as the contact point for all aspects of their shifts.
  • Provides assistance to the Peer Support Specialist IIs & IIIs, as needed.
  • Is the point of escalation for situations on the call center floor.
  • Works with the clinician on duty or on call for crisis calls coming into the call center.
  • Keeps the Peer Support Specialist IIs & IIIs abreast of any call center changes or new work flow implementations.
  • Communicates with the supervisor on scheduling needs for their shift and call outs from staff members.

Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
FLSA Nonexempt
Grade 192
Position Salary
Annual Minimum Salary 54558.40
Annual Mid Range Salary 55598.40
Annual Maximum Salary 57262.40
Standard Hours 40.00
Union Description Teamsters 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Qualifications


Minimum Education and Experience

  • High School diploma or equivalent. One (1) year of related experience is required, such as working for the Vets4Warriors program either as a Peer Support Specialist II or III.
  • At least seven (7) years of active duty service or have served ninety (90) days in a combat zone which includes medically discharged or medically retired service members or have served eight (8) years in the National Guard or have the demonstrated ability to perform the essential duties of the position based on relevant life experience or as a caregiver to one of the above service members.

Certifications/Licenses
Required Knowledge, Skills, and Abilities

  • Demonstrated ability to use a computer to record services and other basic office functions.
  • Demonstrated ability to work independently and as a member of a team.
  • Will be required to work nights and weekends.

Preferred Qualifications

  • Prior lead experience preferred.
  • Bachelor's Degree in a relevant social or health care field preferred.

Equipment Utilized
Physical Demands and Work Environment
PHYSICAL DEMANDS:

  • Ability to speak clearly and write proficiently. Hearing is essential.
  • The ability to focus on the task at hand despite numerous interruptions.
  • Must be able to sit for extended periods of time and document into an electronic contact record.
  • May be required to lift up to 20lbs.


WORK ENVIRONMENT:

  • Handles phone requests under time and decision-making pressure.
  • Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
  • Handles emergency or crisis situations.

Special Conditions
Posting Details


Posting Number 24ST2531
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
City Remote
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.


Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement


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